Privacy policy

Last updated: November 7, 2025

Privacy Policy

Last updated: June 12, 2026

This Privacy Policy explains how DreamySeal ("we," "us," "our") collects, uses, and discloses your information when you visit or make a purchase from dreamyseal.com (the "Site") or otherwise interact with us (the "Services"). By using the Services, you agree to the collection, use, and disclosure of your information as described in this Policy.

Changes to this Policy

We may update this Policy from time to time for operational, legal, or regulatory reasons. We will post the revised Policy on this page and update the "Last updated" date.

What we collect

Information you provide

  • Contact details: name, email address, phone number, billing and shipping address
  • Order details: items purchased, payment confirmation
  • Account details, if you create an account
  • Customer support messages and any other content you send us

Information collected automatically

  • Usage data collected through cookies, pixels, and similar technologies: IP address, device and browser information, pages viewed, time on site, referral source, and interactions with the Site and our ads

Information from third parties

  • Shopify, our ecommerce platform, and the apps that power the Site
  • Payment processors, who handle payment authorization securely. We never see or store your full card details.
  • Analytics, advertising, fulfillment, email, and customer support partners

How we use your information

  • Providing products and services: processing payments, fulfilling and shipping orders, handling returns and exchanges, account management, and order notifications
  • Improving the Services: troubleshooting, analytics, and developing new features
  • Marketing and advertising: sending marketing email or SMS where permitted, and showing you relevant ads on and off the Site (including through partners such as Meta and Google)
  • Security and fraud prevention: detecting, investigating, and preventing fraudulent or abusive activity
  • Legal compliance: complying with applicable laws, enforcing our terms, and protecting our rights

Cookies

We use cookies and similar technologies to operate and improve the Site, remember your preferences, measure performance, and personalize content and advertising. You can find more information about the cookies Shopify uses at https://www.shopify.com/legal/cookies. You can block or remove cookies through your browser settings, though some features of the Site may not work properly. We honour Global Privacy Control (GPC) signals where required by applicable law.

How we disclose information

  • Service providers: hosting, payment processing, analytics, customer support, fulfillment, shipping, and email or SMS providers
  • Marketing and advertising partners: to deliver and measure advertising, subject to their own privacy policies
  • Legal and business transfers: to comply with the law, protect our rights, or in connection with a merger, acquisition, or sale of assets

We do not sell personal information in the traditional sense. Where applicable law treats personalized advertising as a "sale" or "sharing" of data, you may opt out using the controls on the Site or through GPC.

Third-party links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Children

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

Security and retention

No method of transmission or storage is completely secure, but we use SSL encryption and reputable providers to protect your information. We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, to restrict or object to certain processing, to withdraw consent, or to lodge a complaint with a privacy regulator. To exercise any of these rights, email us at the address below and we will respond as required by applicable law, including Canadian privacy law (PIPEDA) and applicable U.S. state privacy laws.

Contact: support@dreamyseal.com